Frequently Asked Questions:

Following are some of the frequently asked questions, if you are having any problems in accessing any of the content on the site please go through the following FAQ section.

(Note: You need the last Real Player to listen to the new songs. Please download the free Real 10 Player from here)

I am getting the error "Methods Missing" when loading the Jukebox.

On some firefox browsers the "Methods Missing" error has been reported. Reinstalling Real Player seems to fix this issue. Please visit (http://www.real.com/) to install the free realplayer.

I am unable to open the Jukebox for songs. Why?

The most common culprit for this type of error is Internet Security Softwares.It prevents the Javascript code for the Jukebox from loading up. In order to load the Jukebox you will have to disable Pop-up-Blocking feature on AntiVirus/Internet Security Softwares. This can be done as follows:

1) Turn off Ad Blocking
2) Allow Pop-Ups

We understand that Pop-up-Blockers are essential and thus we recommend you use Google Toolbar with popup blocker as it works much better than Internet Security Softwares and does not block non malicious javascripts such as those which are needed to launch the Jukebox. You can download the Google Toolbar with Popup Blocker from the link right to yours.

I am unable to listen to any of the songs. Why?

You most probably do not have Real Player installed. In order to listen to the songs and take full advantage of the content on the site, you need to have Real One player installed. You can download it for free from the following link: Click here to download free Real One Player

I have Real Player but I still can’t listen to the songs. Why?

Is your Real Player configured to play through any firewalls you might have? Additionally some ISP's, especially those in the Middle East, have a proxy. You will need to configure Real Player to play through the proxy. For instructions on how to do this please click here. For any other errors related to Real Player please click on the following link

I am recieving Links outdated or file not found messages from Real Player playing any songs?

If you use any page prefetching softwares like google web accelarator you may recieve this kind of problems. Please configure your web accelarator and stop prefetching of pages from our site. This will solve the problem.

Why am I unable to download the songs?

All songs are copyrights of their artists and record labels. Bengalimusiconline.com acts as an preview songs station. We stream the songs and promote the artists, and also protect their work as we do not allow free song downloads unless otherwise authorized by the artists themselves. It is crucial that we recognize the need to support artists and record labels by buying their albums. The Bangla Music industry is experiencing a boom today as numerous new and upcoming talents have kick started the otherwise stagnant Bangla Pop/Rock music industry. It is up to us to support their work and make sure that this surge of talent is not short lived. Remember that taking out an album is not just the work of the artist alone; there are many people involved in making an album successful and this is the livelihood of many. We urge you to please support the artists, record labels and every one associated with the music industry by buying albums.

Please support the artists, record labels and every one associated with the Music Industry by buying Albums.

Can I contribute to the site?

Certainly! If you would like to help us promote an artist or new releases by artists, or if you would like to share any Video clips that you might have, you can contact us at webmaster@bengalimusiconline.com. We will give you full credit for your contribution to Bengalimusiconline.com.

How do I add a Lyric?

Locate the song you want to add lyrics for. A simple way would be to go to the "Music" link on menu on the top of the page and then click on "Artists." You will now get a page with an alphabetical listing of all Pakistani singers. To select the exact song you have lyrics for, click on the corresponding artist’s name and view the artist's collection of songs. Click on the Add Lyrics Link this takes you to a page where you can write the lyrics and submit them. Once you have written the lyrics we will verify it . You will get a confirmation that your contribution has been sent to the administrator for review before it is put up on the site.

What browser we will use?

You can use any popular browser like IE 5.0 and above , Firefox 1.5.x and above, Opera, Safari, Netscape..etc (Sometime using unofficial browsers will promt you with a browser outdated message). Though our site is best viewed by Firefox 2.0

I am having problems with creating or using the Playlist?

After you have created your account, you can simply sign in by typing in your Bengalimusiconline.com ID and your password in their respective fields. Once you’re logged in to your account, you can browse the site for songs of your choice. Just locate your favorite songs and start adding them to your Playlist. The songs will need to be added individually by clicking on the "Add to Playlist" option which you will find next to every song on Bengalimusiconline.com. If this is your first Playlist, you have to name your Playlist. Name your Playlist and hit the "Submit" button. You can close this window now. The next time you want to add a song, just click on the "Add to Playlist" option situated next to all songs. A small window will appear; this time it will have a drop-down menu listing any existing Playlist(s) that you may have already created. You can add the song to any one of the MuziqCDs listed in the drop-down menu, or you can create a new Playlist by clicking on the "Or click here to create a new Playlist" option.

You can create multiple Playlists, and you get to decide what goes in and what goes out!